FAQS

Q1. Do you provide Installation and commissioning?
yes we provide Installation and commissioning.

Q2. Do you hold spares and provide service?
We ensure that we provide hassle free service to our customers and also stock spares to avoid any sort of inconvience.

Q3. Why isnt my pump pumping?
There could be different factors

• Water : Check to ensure that there is enough water present in the tank to allow safe pumping; the Mega Digital Spray Control System shuts the water pump once a sufficiently low water level has been reached.
• Air locks: If there is too little water in the tank, the pump may have drawn in a large air pocket that is preventing the flow of water
• Lengthy Displacement: If you are operating a suction lift pump, be sure that the water reservoir you are drawing from is no more than 7 feet below the pump, otherwise the resistance to flow may be too great.
• Small or many elbow pipes: Pumping water through small diameter pipes (and pipes with elbows and check valves) increases the water pressure, but as a result also increases flow resistance. If the resistance is too great, your pump will not perform.

Q4. What is an Air lock?
An air lock occurs when large pockets of air are drawn into the inlet side of the water pump. This essentially acts as a void, and can prevent the pump from drawing in water. Not only will this decrease (or even stop) pump performance, it can be very damaging as well. If the air pocket is drawn through the impeller and into an area of high water pressure, the bubbles will collapse and create large shock waves that will severely damage the pump.

Q4. Why did the pump shaft break?
Different factors could lead to breaking of shaft

• Sudden start or stop of the pump.
• Pump rpm should be ramped up and down over a minimum of 2 seconds.
• Engaging a water pump suddenly can twist the impeller off the shaft and damage shaft bearings.
• Water hammer caused by sudden shut off of water flow can cause the impeller to break the pump shaft and damage shaft bearings over time.
• An unbalanced or damaged impeller can cause shaft failure and bearing damage over time.

Q6. My pump is noisy what is wrong?

While most water pumps are fairly quiet during operation, hydraulic drive motors can be quite noisy. Ensure that the noise you hear is in fact coming from the water pump. If the pump is making a growling, grinding, squealing, or popping noise, it should be immediately disassembled and inspected for damage.